Losing customers is a tough proposition and who better than 3 would know? In a bid to present the actual picture over Vodafone’s much publicised 7.2 Mb mobile broadband speed, 3 has protested against the former with the Advertising Standards Authority. 3’s letter of complaint points out that Vodafone’s speed claims are ‘deceptive’ and ‘hard to achieve’. It further states that the speed of 7.2 Mb is only available in some parts of the network and does not reflect the entire network’s speed.

With economic slowdown and migrating customers over higher promised broadband speeds, 3’s move is understandable. It is likely to put Vodafone, UK’s supposedly fastest network because with its claimed 7.2Mb mobile broadband speed, in a defensive mode.

Vodafone has already clarified that this top speed is only available in London and at the airports, while rest of the population can be provided with 1.8 Mb only in the near future and hopes to provide a speed of 3.6 Mb to 50 percent people by the end of summer. Big cities would get the promised speed during the second half of the year.

3’s representative stated that consumers can never obtain the highest promised speed, even if the mobile company uses 3.6 Mbps technology. Not sure if your broadband provider is living up to what they promised?.. Click on 3g broadband, to see what’s on offer for you in your area.

It may be noted that the promised advertised speeds can never be the barometer of a customer’s actual broadband experience. Thus, 3

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PM Gordon Brown will accompany culture secretary Andy Burnham, trade secretary Lord Mandelson, communications minister, and Digital Britain chief Stephen Carter at the Digital Britain summit to be held at the British library in London.

The summit, which is a follow up to the Digital Britain report, boasts of the presence of key figures from the telecom, media and technology industries, and is predicted to gain more public interest than the report. The goal of this summit is to take up the future of Britain’s communication for wide ranging discussions, which the report miserably failed to do. Issues ranging from media to mobile broadband will be addressed and special attention will be given to the potential that broadband holds in helping towards an economic recovery.

The Digital Britain report had failed to give a conclusive say on any communication issue, with the government and Ofcom still battling on the spectrum allocation problem, which is a hurdle to one of the stated aims of the report, namely, 2MB broadband access across Britain by 2012.

Lord Carter said that the summit would be a platform for all the leaders of the digital economy to voice their opinion on the improvements that can be carried out in terms of infrastructure and the content and creative industries of Britain in order to stay ahead of its international competitors.

He said the meeting would help them reach a final decision over the next two months. This seems to be a step in the right direction, and the summit could lead to greater conclusiveness in terms of Britain’s telecom future.

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